Working at Ravenna Lodge

No activities programme or coordinator, so the role is mostly routine personal care and one-to-one support when possible.

There was currently no activities programme at the service, this was mainly due to people being reluctant to participate in group activities. A new programme was being developed to try to engage people in activities both individually and in groups. When we inspected, all activities were on a one to one basis, as and when possible.

Staffing is adequate but nothing special, with high turnover in the first year even though it's settled now.

There had been a high turnover of staff since the service opened however the registered manager advised us that this had settled in the last few months. Staff told us there were usually enough staff deployed to meet people's needs.