Working at Ravenhurst Residential Care Home
21 Lickhill Road North, Stourport On Severn, DY13 8RU
Operated by Sanctuary Care Property (1) Limited
50 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"A positive team culture and strong safety practices shine through, although COVID-related staffing pressures and basic training without specialist courses are drawbacks."
Safety & Risk
8/10
✓
2022: assured on infection prevention, PPE use, robust cleaning, visitor testing processes. Per 2019: medicines managed safely, risk assessments in place, lessons from incidents shared.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: staff said 'friends and family in one building', 'It's a really good environment... positive and I love it', new staff 'felt part of the team at once'.
Staffing Levels
6/10
✓
2022: measures in place to mitigate COVID-19 related staff pressures. Per 2019: 'there were enough staff to support people'; people said staff come 'quite quickly'.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: thorough induction with care certificate, on-line and face to face training sessions, regular supervisions and appraisals.
Management
7/10
✓
Per 2019 comprehensive inspection: long standing registered manager described as approachable; staff said 'They are very good and they listen to us for ideas. Nothing is passed over.'
Programmes
7/10
✓
Per 2019 comprehensive inspection: resident representatives plan activities, people host yoga sessions, creative writing group, community outreach and volunteering programmes.
Points to consider
Staff numbers are sufficient to meet needs, but COVID caused staff pressures that needed extra mitigation measures.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Training includes inductions, refreshers, and supervisions, but no specialist courses or funded qualifications mentioned.
Staff continued to receive a thorough induction provided by the provider which included the 'care certificate.' Staff were accessing on-line and face to face training sessions to keep their knowledge and skills to the required level.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews