Last updated: 10 February 2026
"Strong leadership and supportive team culture ensure safety, although staffing sometimes feels stretched and activities are basic."
Systems were in place which ensured potential risks to people's safety and welfare were assessed and managed by staff, in a person-centred way.
Staff worked together in a mutually supportive way and communicated effectively with a range of external organisations.
There were enough staff on shift to respond to people's needs, although we received some mixed feedback about staffing levels.
Induction and refresher training programmes were in place to provide staff with the knowledge and skills to support people safely and effectively.
The service was well-led by the registered manager and the provider took a hands-on approach. They were both well respected in their roles.
Per 2020 comprehensive inspection: The service had an activities co-ordinator who arranged all the activities for people to participate in.
Staffing is adequate but mixed feedback from staff and relatives means shifts can feel stretched at times.
There were enough staff on shift to respond to people's needs, although we received some mixed feedback about staffing levels.
Only standard training with some staff needing updates, no specialist courses or funded qualifications.
The training record was comprehensive and showed a small number of staff who needed to update some areas of training.
Basic activities by coordinator but no ongoing provision when not working and nothing distinctive.
Per 2020 comprehensive inspection: When the activities co-ordinator was not at work, we saw no evidence of activities being offered.
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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