Last updated: 10 February 2026
"Supportive management and positive staff culture, but no activities programme and only adequate staffing hold it back."
2021 IPC inspection: 'We were assured that the provider was... using PPE effectively and safely... accessing testing... making sure infection outbreaks can be effectively prevented or managed'; 2018 good medicines, risks, safeguarding.
Per 2018 comprehensive inspection: Staff said 'I really enjoy it here' and 'The provider and manager are supportive and they look after the staff well'; views acted upon in staff meetings.
Per 2018 comprehensive inspection: 'Adequate staff were provided to meet people's needs, in a timely way'.
Per 2018 comprehensive inspection: 'Staff undertook regular training in a variety of subjects, for example... dementia care. New staff completed... the care certificate... Supervision and appraisal took place'.
Per 2018 comprehensive inspection: management team had an 'open door' policy so they could receive feedback from all parties at any time and staff said 'The provider and manager are supportive and they look after the staff well'.
Per 2018 comprehensive inspection: Only basic 'outings, social events' supported by extra staffing mentioned; no activities coordinator or structured programmes.
No activities programme or coordinator, so the role is mostly routine personal care.
Per 2018 comprehensive inspection: only 'outings, social events and appointments' mentioned with staffing support; no coordinator, structured or creative programmes.
Staffing is adequate but nothing special, no details on agency use or staff retention.
Per 2018 comprehensive inspection: 'Adequate staff were provided to meet people's needs, in a timely way'; no mention of agency, vacancies or retention.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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