Last updated: 10 February 2026
"Strong safety, supportive management and good training, although agency staff are used to cover absences."
2022 targeted IPC inspection: Robust COVID-19 systems including PPE training and checks, testing, audits, clean environment; per 2018: Safe medicines with audits, risk assessments, safeguarding training up to date.
Per 2018 comprehensive inspection: Staff said 'We work well as a team and share our ideas'; relatives and staff described open, supportive culture with positive relationships.
Per 2018 comprehensive inspection: 'There was sufficient staff to provide the care people needed' but 'used staff from an agency to cover any absences'; 2022 notes measures for COVID-19 related staff pressures.
Per 2018 comprehensive inspection: Staff received specialist training in dementia and challenging behaviours, induction aligned with Care Certificate, encouraged for NVQ level 4, regular supervisions and training matrix.
Per 2018 comprehensive inspection: The registered manager was visible and approachable; staff said '[Registered manager] is very welcoming... open to ideas' and felt well supported.
Per 2018 comprehensive inspection: Activities coordinator ran varied programme including board games, nail pampering, outings to garden centres, cafes, dementia-friendly cinema, Tai Chi, dance classes.
Staffing is adequate but they use agency staff to cover absences.
Per 2018 comprehensive inspection: 'they used staff from an agency to cover any absences but had ensured that they deployed the same staff from the agency'
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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