Working at Rascasse

A member of staff told us, 'Staff support each other, you have got to have a break, it's like a little family here.'

There were sufficient numbers of staff on duty on the day of the inspection. Staff told us that there was sufficient staff available and they were able to provide a personalised service.

From training records we saw the majority of staff were up to date with the provider's mandatory training and had completed additional courses in relation to people's specific needs. This included learning disabilities and epilepsy, and supporting people who displayed challenging behaviour.

Relatives and staff spoke highly about the management of the service and told us that they were approachable and helpful.

During our inspection, we observed people being supported to access a variety of community activities, including walks in the local area, shopping and swimming.