Working at Rapid Review & Resettlement
12 Newall Road, Manchester, M23 2TX
Operated by Zeno Limited
7 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Strong training with regular supervision and varied activities, but no permanent manager and an out-of-date medicine hold it back."
Safety & Risk
6/10
✓
Overall medicines managed safely but one out-of-date medicine found and laxative protocol missing until printed during visit.
Staff Culture
6/10
✓
Staff reported the service was well-led, with management being approachable; staff felt confident in speaking up and raising concerns.
Staffing Levels
6/10
✓
Enough staff were deployed to meet people’s needs and support them to complete activities safely. Relatives confirmed staffing levels were appropriate.
Training & Dev
7/10
✓
The service had a developmental learning manager who designed and facilitated tiered training in learning disability and autism; staff training up to date with regular supervision.
Management
2/10
✕
The location did not currently have a registered manager, and the nominated individual (NI) was currently completing this role.
Programmes
6/10
✓
People supported with varied activities including bowling, cycling, swimming, public transport, restaurants, learning hub and potting shed.
Points to consider
No permanent manager in place, so leadership oversight comes from cover role.
The location did not currently have a registered manager, and the nominated individual (NI) was currently completing this role.
One out-of-date medicine found, showing gaps in medication checks.
we did find one medicine which was out of date.
Staffing is enough for needs and activities but no details on retention or agency use.
Enough staff were deployed to meet people’s needs and support them to complete activities safely.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews