Working at Ransdale House

Staff training has gaps and is not always up to date, like in safeguarding and fire safety.

Staff training was not always up to date in several areas including safeguarding, infection control, de-choker training and fire awareness.

Safety risks like fire evacuation and bed rails were not properly assessed, and medication records were incomplete.

Risks to people were not always appropriately assessed, monitored and managed... Systems were not in place to ensure medicines were always safely managed.

Staff do not always feel valued or supported by the provider, and quality checks missed issues.

Staff told us they did not always feel supported or valued by the provider... Quality assurance was not always effective.