Working at Randolph House Care Home
Ferry Road West, Scunthorpe, DN15 8EA
Operated by Knights Care Limited
46 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Great leadership and supportive culture with good training and safety, but no activities programme holds it back."
Safety & Risk
8/10
✓
The service had effective safeguarding systems in place and there was a consistent approach to safeguarding. Medicines were managed consistently and safely. The registered manager had a process in place to review all accidents and incidents and lessons were learnt.
Staff Culture
8/10
✓
The provider had an open and honest culture. Staff described the morale as 'good'. Staff had team meetings and felt supported and listened to. A staff member said, 'They are very useful, and everyone has a voice.'
Staffing Levels
6/10
✓
There was enough staff to ensure people received safe care. People and relatives told us there were enough staff on duty to meet needs. One relative said, 'I think there is sufficient staff, call bells are always answered timely.'
Training & Dev
7/10
✓
People were supported by staff who had received relevant training to support the needs of people in the service. A staff member said, 'We get loads of training, this is the only company I have worked for where you get training all the time.' Supervisions and competency assessments had been used.
Management
8/10
✓
Staff told us they could speak to the registered manager if they had any concerns. Comments included, 'The [registered manager] is great, they will deal with things straight away,' and, 'I am supported in every way, [registered manager] is the best I have ever had.'
Programmes
2/10
✕
No activities, engagement programmes, creative approaches, or anything beyond routine personal care, food, and premises mentioned in the report.
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care like washing, dressing and meds.
No activities, engagement, or creative approaches mentioned in the report.
Staffing is adequate but nothing special, enough to answer call bells but no details on agency use or stable long-serving team.
There was enough staff to ensure people received safe care. One relative said, 'I think there is sufficient staff, call bells are always answered timely.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews