Working at Randall House
75 Randall Avenue, London, NW2 7SS
Operated by Randall Care Homes Limited
5 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive management, positive culture and strong safety, but basic activities without a coordinator or specialist programmes hold it back."
Safety & Risk
8/10
✓
Risks assessed, managed and monitored; medicines managed safely; strong safeguarding systems; lessons learnt from incidents; staff no hesitation reporting concerns.
Staff Culture
7/10
✓
There was a positive and open culture; staff confident concerns would be listened to and acted on promptly.
Staffing Levels
6/10
✓
The provider ensured there were sufficient numbers of suitable staff; 'There are always enough staff around.'
Training & Dev
6/10
✓
Staff received safeguarding training, were appropriately trained and assessed as competent for medicines, up to date training in infection prevention control.
Management
7/10
✓
The provider had effective oversight of the home; staff said 'I can call the managers anytime they are there for us.'
Programmes
4/10
!
Per 2017 comprehensive inspection: People supported to take part in recreational activities like shopping, walks, music, community outings, art gallery.
Points to consider
No activities coordinator or specialist programmes, so the role is mostly routine care with basic outings and group activities.
Per 2017: People chose how to spend their time... supported to take part in recreational activities... shopping, going on walks, listening to music... community outings.
Staffing is adequate and safe, but no info on staff retention or workloads light enough for unhurried personalised care.
The provider ensured there were sufficient numbers of suitable staff... enough staff including for one-to-one support... 'There are always enough staff around.'
Only standard training like safeguarding and medicines competency, no funded specialist courses or career paths mentioned.
Staff received safeguarding training... appropriately trained and assessed as competent to manage medicines... up to date training in infection prevention control.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews