Working at Rambla Nursing Home
374 Scalby Road, Scarborough, YO12 6ED
Operated by Complete Care Homes Limited
30 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Approachable management fosters positive relationships and culture, but unclear staff retention and basic training and activities hold it back."
Safety & Risk
7/10
✓
Risks to people were assessed, monitored and recorded... Accidents and incidents were appropriately recorded. Data was analysed to look for trends and action was taken to mitigate risks.
Staff Culture
7/10
✓
The service has a positive culture. The registered manager had positive relationships with people, relatives and staff. Staff were encouraged to develop within their role and contribute ideas on how the service could further improve.
Staffing Levels
6/10
✓
A safe number of staff were on duty and staff we spoke with confirmed this. Staff were visible throughout the inspection and responded to people's needs in a timely manner.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had completed a comprehensive induction and training programme. They had opportunity for supervision and appraisal.
Management
7/10
✓
The registered manager had positive relationships with people, relatives and staff. Comments included, 'Everyone seems very approachable and happy to listen if I have any concerns.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was a programme of activities open to everyone... People did arts and crafts, quizzes, board games and entertainers came into the service offering exercise sessions and musical afternoons. The activities person carried out one-to-one interactions.
Points to consider
Staff numbers are enough to keep things safe, but no info on staff sticking around long-term or low agency use.
A safe number of staff were on duty and staff we spoke with confirmed this.
Training includes inductions and supervisions, but no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff had completed a comprehensive induction and training programme. They had opportunity for supervision and appraisal.
Activities coordinator runs quizzes, crafts and entertainers, but no special therapeutic programmes or innovations.
Per 2019 comprehensive inspection: People did arts and crafts, quizzes, board games and entertainers came into the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews