Working at Ralphland Care Home
Ralphland, Boston, PE20 1QU
Operated by Napier Advisors Limited
39 bedsResidential homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Staff feel supported with good training and enough people on shift, but safety risks like chemicals left out and poor infection control hold it back."
Safety & Risk
3/10
✕
Risk was not always assessed, managed or monitored. We found during the inspection chlorine tablets had been left in a communal corridor... Infection Prevention and Control (IPC) practices were not always effective.
Staff Culture
6/10
✓
Staff told us they felt supported in their roles and were complimentary of the registered manager. They told us they could raise concerns and felt they were listened to.
Staffing Levels
5/10
!
There were enough staff to meet the needs of people at the service. On the day of the inspection the service was utilising their contingency plan due to low staff levels and found adequate cover.
Training & Dev
5/10
!
Training was provided for staff to ensure they could carry out their role safely and effectively, any gaps had been identified and addressed by the registered manager.
Management
4/10
!
organisational governance processes in place to monitor the quality of the service. However, these were not always operated robustly as they did not identify concerns found on inspection.
Programmes
4/10
!
On the day of the inspection no activities were taking place due to staffing pressures and redeploying staff to ensure people's needs were met. However, we did see past activities had taken place, the home was decorated for the upcoming platinum jubilee celebrations with planned entertainment.
Points to consider
Safety risks like cleaning chemicals left out where people can reach them and poor infection control mean more hazards in the daily work.
We found during the inspection chlorine tablets had been left in a communal corridor... Some areas of the home were unclean, this included communal areas accessed by people.
Management checks miss issues like infection control gaps and risks, so problems build up without being spotted early.
these were not always operated robustly as they did not identify concerns found on inspection... IPC audits and governance processes and found them to not always be effective.
Activities are basic like jigsaws and occasional events but often skipped due to staff shortages, leaving the role mostly routine care.
On the day of the inspection no activities were taking place due to staffing pressures... Overall feedback from relatives regarding social activities was positive, but some felt they were not consistent.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews