Working at Rainbow Lodge
17-19 York Road, Camberley, GU15 4HS
Operated by La Vita Nova Limited
7 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Supportive manager, stable staffing and family-like culture stand out, although irregular one-on-one supervision and no set activities programme are drawbacks."
Safety & Risk
8/10
✓
Medicines were managed safely... recent external audit... robust systems. Staff understood risks... encouraged positive risks. Incidents reviewed to learn lessons.
Staff Culture
8/10
✓
Family: 'living at Crann Dara was like a family... They are a real team...' Staff: '[Registered manager] will always praise us... make us feel special.'
Staffing Levels
8/10
✓
There was a consistent and stable staff group... Rotas demonstrated safe staffing levels were maintained, with consistent fulltime staff. Family: 'There are always plenty of staff around.'
Training & Dev
6/10
✓
Staff received a variety of training... The registered manager was aware that one to one supervision with staff was not formalised and took measures to address this following this inspection.
Management
8/10
✓
Family: 'The confidence in the staff team comes from [registered manager], who is very practical and approachable and gets things done.' Staff: '[Registered manager] is supportive in every way, boosting my confidence and morale.'
Programmes
6/10
✓
Family: 'Busy house, with lots of activities going on.'... flexibility and informality regarding activities... observed staff responded to... requests... ice-cream... ball game.
Points to consider
Staff get various trainings including specialist ones, but one-on-one check-ins with the manager were not regular until fixed right after the inspection.
The registered manager was aware that one to one supervision with staff was not formalised and took measures to address this following this inspection.
No activities coordinator or set programme, so the day-to-day involves flexible outings, games, and what residents want on the spot.
Family members told us it was a 'Busy house, with lots of activities going on.'... 'flexibility and informality regarding activities rather than something rigid'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews