Working at Radnor House
29-31 Radnor Road, Birmingham, B20 3SP
Operated by Mr L Mrs K Mrs S Mr A Latchman
29 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Approachable managers and a happy family atmosphere, although managers help with care at busy times and activities lack innovation."
Safety & Risk
8/10
✓
Staff were trained in safeguarding and knew how to protect people from harm... The provider had systems in place to analyse accidents and incidents and used these to identify themes and learning.
Staff Culture
8/10
✓
People and staff got on well with each other and the home had a happy, family atmosphere. A care worker said, 'I've worked here for years. I love it because we're like a family.'
Staffing Levels
7/10
✓
People told us the home was well-staffed. A person said, 'There are enough staff on duty at all times, day and night.'
Training & Dev
7/10
✓
Staff were well-trained... All staff had, as a minimum, National Vocational Qualification in Care at Level 2, and some had Levels 3, 4 and 5... staff completed a six-months mental health awareness course.
Management
8/10
✓
People and staff said the managers were approachable, listened to them, and made changes to the home where necessary.
Programmes
6/10
✓
People had access to a range of individual and group activities... trips out to places of interest, visits to restaurants, cinemas, and pubs, exercise and therapy sessions, and games and activities in the home.
Points to consider
Staffing is good day and night but managers have to help out at busy times, so it is not always fully relaxed.
The managers... assisted with people’s care and support at busy times and if people were unwell.
Activities are regular with a coordinator and trips out, but no specialist or innovative programmes to enrich the role.
The activity co-ordinator told us activities were personalised... They included trips out to places of interest, visits to restaurants, cinemas, and pubs, exercise and therapy sessions, and games.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews