Last updated: 9 February 2026
"Strong leadership and supportive culture where staff feel valued, but reliance on agency staff and overstretched shifts are concerns."
Risks to people were assessed and managed safely... People's medicines were administered and managed safely.
Staff told us they felt respected, supported and valued by managers and senior staff. They felt able to raise concerns and that they would be listened to.
mixed feedback about staffing levels... they were currently recruiting and had to rely on agency staff to cover some shifts.
Staff received the training they needed to ensure they had the skills, knowledge and experience to deliver effective care.
A new registered manager was in post... Staff spoke positively about their leadership of the service and felt all managers were open and honest.
People told us about tea and coffee afternoons, book club, Tai Chi, French and gardening groups... social life coordinator.
Staff numbers are enough to keep things safe but the home relies on agency staff for some shifts and some relatives say staff feel overstretched.
mixed feedback about staffing levels... had to rely on agency staff to cover some shifts... 'The staff are excellent, but are overstretched.'
Training covers the basics like induction and Care Certificate but no mention of specialist courses or funded qualifications.
New staff were supported... to complete their Care Certificate... Staff had received training to give them the skills and knowledge...
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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