Last updated: 9 February 2026
"Staff feel supported by management and enjoy a family culture with innovative activities, although training lacks specialist courses."
People were protected from the risk of abuse by staff who had been trained... detailed care plans and accompanying risk assessments... Any incidents or accidents were recorded, investigated... medicine recording error... discussed... competencies refreshed.
Interactions between people and staff were observed to be friendly and had a 'family' feel... One staff member said, 'It might sound a bit cheesy, but... we are like a family. We all get involved in decisions.'
Relatives and professionals told us there were enough suitably trained staff to keep people safe. One professional told us, 'RMP staff are very proactive... I feel they are always doing their best.'
Staff received training and shadowing opportunities as part of their induction and on-going training. One staff member said, 'We get a lot of training when we start here, but this is repeated yearly.'
The registered manager and provider had created a culture where people had choice... Staff told us they felt supported and appreciated by the management team. One staff member said, 'They are a very supportive company. They are family run and are always available for us.'
Staff worked around this by... set up a 'tuck shop'... garden area... tyres as planters... make chutneys, pickle and jam using skills... weekly online 'cook along' sessions... homemade hampers... local farm project.
Only standard training like induction and yearly refreshers, no specialist courses or funded qualifications.
We get a lot of training when we start here, but this is repeated yearly so that we can keep up with any changes.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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