Working at R M P Care - 20 Oulton Road

2021: assured provider preventing infections, using PPE effectively, managing outbreaks, up-to-date policy; Per 2018: 'positive risk-taking strategies... risks assessed and managed... safe recruitment and medicines management, improved safeguarding systems'

2021: 'Staff felt valued and their contribution had been recognised and rewarded'; Per 2018: 'I feel extremely lucky to be part of a team which have the same passion... culture of sharing and celebrating success'

Per 2018 comprehensive inspection: 'there were enough staff available to provide support in a patient and unrushed manner. Staff told us that any shortages in staff were covered with existing staff'

Per 2018 comprehensive inspection: 'staff had received an induction, regular updates in training to ensure they supported people effectively, regular supervision, specialist sensory training for music group and Makaton'; 2021: new COVID-19 training module

Per 2018 comprehensive inspection: 'The registered manager was visible, approachable and acted as a role model for staff. Staff felt the registered manager was approachable and supportive.'

Per 2018 comprehensive inspection: people involved in award-winning park project (Green Flag award two consecutive years) and provider-founded sensory music group with specialist staff training; 2021: creative virtual activities including bingo nights, date nights, weekly cook-along sessions