Working at R-H-P Outreach Services - South Norwood Hill

Staff told us that the registered manager and directors were supportive, telling us they ensured they received regular training and supervision. Comments included, “It’s a good place to work” and “We get regular training opportunities.”

People told us there were enough staff to support them. The provider followed robust recruitment processes to ensure staff were safe.

Staff were supported with training to improve their skills and knowledge. Mandatory training was refreshed every year which meant they were continuously updating their knowledge and skills.

People told us there was a good, open culture in the service and the registered manager was approachable. Staff also said there was a good environment in the home and if they needed any support, the registered manager or director were always available.