Working at Quinnell House
77 Quinnell Drive, Hailsham, BN27 1QN
Operated by Bamford Care Homes Limited
56 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Strong infection control, good training and a positive culture, but reliance on agency staff and gaps in quality checks hold it back."
Safety & Risk
8/10
✓
Assured provider preventing infections, using PPE effectively, managing outbreaks, regular testing, robust cleaning and zoning. 2021 IPC inspection.
Staff Culture
7/10
✓
People and staff positive about the culture, good teamwork, staff felt supported and enjoyed working there. Per 2018 comprehensive inspection.
Staffing Levels
5/10
!
People told us they felt safe and there were sufficient staff to support them. Per 2018 comprehensive inspection.
Training & Dev
7/10
✓
Staff had received essential training and opportunities for additional specialist training, supported to become champions, regular supervisions and appraisals. Per 2018 comprehensive inspection.
Management
6/10
✓
Staff said the management team was fair and approachable, care meetings held every morning, registered manager always available. Per 2018 comprehensive inspection.
Programmes
6/10
✓
Varied programme by activities team: pampering, crafts, cinema visits, dog therapy, baking club, sensory room, one-to-one sessions. Per 2018 comprehensive inspection.
Points to consider
Staff numbers are enough to keep people safe but they rely on some agency workers and plan to reduce that.
we have plans to develop our service further, especially with training and having our own agency of staff to cover our homes and reduce the use of agency staff
Managers are approachable but their quality checks missed issues like gaps in diabetes care records.
audits were not consistently effective as they had not identified shortfalls in the management of diabetes and not all records to support the care delivered were consistently completed
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews