Working at Quiet Waters
8 Thorndon Avenue, Brentwood, CM13 3TT
Operated by Voyage 1 Limited
6 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Supportive management focused on staff wellbeing, good training and motivated team, although staff retention details are unclear and no activities coordinator."
Safety & Risk
7/10
✓
All infection prevention and control measures including PPE, testing, cleaning assured effective per 2021; safe medicines, safeguarding and incident monitoring per 2018 comprehensive inspection.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff motivated with good relationships, open and transparent culture, regular honest staff meetings and valued feedback.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were sufficient numbers of care staff available to meet people's care needs and robust recruitment processes in place.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: All staff received core training and specialist training such as inclusive communication and autism; regular supervision programme in place.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff described the registered manager as knowledgeable, supportive, non-judgemental with emphasis on wellbeing and retention; relatives called them open and approachable.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Wide range of activities including community outings to parks, college, garden centres, pubs, holidays; activities and one-to-one support increased per 2021.
Points to consider
Staff numbers are enough to cover shifts but no details on low staff turnover or hardly any agency workers.
There were sufficient numbers of care staff available to meet people's care needs
Varied outings to parks, pubs and community spots but no activities coordinator or specialist programmes to mix up the daily routine.
A wide range of activities was provided, which included involvement and use of local and wider community based activities
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews