Working at Queens Park Care Home
15 Queens Park Way, Leicester, LE2 9RQ
Operated by Chestnuts (Arnesby) Limited
16 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Good training and safety practices with a positive culture, but no registered manager and limited activities hold it back."
Safety & Risk
7/10
✓
Risk assessments were in place to guide staff on how to manage people's safety... People received their medicines safely. Staff received safeguarding training and had a good understanding of how to keep people safe from abuse.
Staff Culture
6/10
✓
Staff told us the manager was open and approachable. One staff member told us, '[Management] have made the place happier. The culture is so much better.'
Staffing Levels
5/10
!
There were enough staff to support people and meet their needs. One person told us, 'There are enough staff. They are always about.'
Training & Dev
7/10
✓
Staff had received appropriate training to meet the needs of people. The training provided to staff included catheter care, diabetes, positive behavioural support and dementia awareness.
Management
3/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 3 months and had submitted an application to register.
Programmes
3/10
✕
Per May 2022 comprehensive inspection: 'the variety of activities had reduced... enjoyed more activities inside the home – like arts and crafts and watching their favourite TV programmes.'
Points to consider
No permanent manager registered yet, so leadership oversight and stability are concerns.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 3 months and had submitted an application to register.
No activities coordinator or structured programme, so the role is mostly routine care with basic arts, crafts or occasional outings.
Per May 2022 comprehensive inspection: 'the variety of activities had reduced... enjoyed more activities inside the home – like arts and crafts and watching their favourite TV programmes.'
Staffing is adequate but nothing special, with no details on low agency use or strong retention.
There were enough staff to support people and meet their needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews