Working at Queens Meadow Care Home

Staff did not always manage people's medicines effectively. Some time-specific medicines were not being administered in accordance with GP instructions and there were some inaccuracies in recording the location of patch applications.

There were generally enough staff on duty to safely meet people's needs... Some people and relatives felt that more staff were required at times, as people sometimes had to wait for support.

A new manager had been recruited and was working their notice in another role at the time of the inspection. There was an interim manager in post who had worked in the home for over 15 years as the deputy manager.