Working at Queens Court
2 Downing Close, Cambridge, CB25 9DD
Operated by Methodist Homes
55 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"Strong leadership, supportive culture and innovative activities, although basic training and some agency staff are drawbacks."
Safety & Risk
9/10
✓
Per 2021 targeted inspection: 'All staff had received training in the correct use of PPE... changed systems... staff did not mix between flats... Whole home testing was carried out... ample supplies of PPE.'
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: 'All of the staff, people and relatives... found the registered manager... approachable. One staff member told us, "Everybody is friendly and helpful, it's a lovely place to work."... the service had strong leadership and an open and supportive culture.'
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: 'People... felt that there were enough staff available. The registered manager told us that they always requested agency staff who had worked in the service before... Staff confirmed that they had time to support people... at a pace that suited the person.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'Staff had received training when they first started working at the service and this was updated each year... Staff told us they continued to feel supported, received regular supervision... and had an annual appraisal.'
Management
8/10
✓
Per 2019 comprehensive inspection: 'One staff member told us, "I have been through 13 assistant managers and five home managers -the staff I work with now [name of registered manager] has been brilliant. She has really turned the home around."'
Programmes
8/10
✓
Per 2019 comprehensive inspection: 'promoted "Intergenerational activities." Students from a local college visited regularly... An interactive table was available... used for all sorts of activities... Trips out... on holiday.'
Points to consider
Only standard training with yearly updates and supervisions, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: 'Staff had received training when they first started working at the service and this was updated each year.'
Some familiar agency workers cover shifts, so not always the full permanent team.
Per 2019 comprehensive inspection: 'The registered manager told us that they always requested agency staff who had worked in the service before.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews