Working at Queen Elizabeth Park
1-72 Hallowes Close, Guildford, GU2 9LL
Operated by Carebase (Guildford) Limited
77 bedsNursing homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Supportive management, positive culture with good staff retention and innovative activities, although staffing is adequate."
Safety & Risk
8/10
✓
2021: Assured provider using PPE effectively, comprehensive Covid risk assessments, infection policy up to date. Per 2017: Medicines safe with no errors, incidents analysed monthly, strong safeguarding.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: Staff said 'The best thing about working here is caring for everyone like they're our own family'; good retention, 'Heart of Gold' awards, staff ideas implemented.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: 'There were sufficient numbers of staff present to safely meet people's needs. Staffing numbers were calculated based on the needs of people and rotas demonstrated that the provider maintained their calculated staffing numbers.'
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Induction 'Day School', specialist training for Parkinson's and dementia, e-learning reimbursed, regular supervisions and clinical workshops.
Management
8/10
✓
Per 2017 comprehensive inspection: Registered manager approachable and hands-on; 'The manager is excellent; very approachable. You can see her anytime.' Staff felt supported with regular meetings.
Programmes
9/10
✓
Per 2017 comprehensive inspection: Lifestyle co-ordinator; rebound therapy, 'moving and grooving' dance therapy reduced falls, Hackathon with university, VE Day events, bird camera tech.
Points to consider
Staffing is adequate but nothing special, with no mention of minimal agency use or staff saying workloads are easy to manage.
Per 2017 comprehensive inspection: 'There were sufficient numbers of staff present to safely meet people's needs.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews