Working at Queen Elizabeth House
38 Southborough Road, Bromley, BR1 2EE
Operated by Greensleeves Homes Trust
28 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Supportive management and strong safety practices, although staff vacancies and agency use are drawbacks."
Safety & Risk
8/10
✓
2020 IPC inspection: 'We were assured the service were following appropriate infection prevention and control procedures'; all IPC areas assured including PPE, testing, cleaning; per 2017: medicines safe, risks assessed, safeguarding training up to date
Staff Culture
6/10
✓
Per 2017 comprehensive inspection: Staff said 'I feel very much supported to do my job. I have been here for many years and love my job'; atmosphere friendly and calm, positive interactions observed
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: 'there were sufficient numbers of staff on duty' but 'currently four care staff vacancies that they hoped to recruit to soon'; 2020 report notes blocked booked agency staff
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Staff received regular training such as safeguarding, dementia awareness, moving and handling, and specialised training on behaviours that challenge; regular supervisions and appraisals
Management
7/10
✓
Per 2017 comprehensive inspection: Staff told us the registered manager was supportive and operated an open door policy; 'The manager is very approachable and I can speak with them about anything at any time'
Programmes
6/10
✓
Per 2017 comprehensive inspection: Range of activities including monthly trips, entertainers, garden parties, weekly quizzes, games, and resident-led activities like piano playing and a sweet shop
Points to consider
Staffing is adequate but nothing special, with vacancies and some agency workers covering shifts
Per 2017 comprehensive inspection: currently four care staff vacancies that they hoped to recruit to soon
Only standard training with some specialist topics like dementia, no funded qualifications or career pathways mentioned
Per 2017 comprehensive inspection: training matrix showed regular mandatory and specialised training such as dementia awareness and behaviours that challenge
Varied activities programme but no dedicated coordinator or innovative specialist approaches
Per 2017 comprehensive inspection: home offered range of monthly and weekly activities including trips, quizzes, and entertainers
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews