Working at Queen Alexandra College
49 Court Oak Road, Birmingham, B17 9TG
Operated by Queen Alexandra College
51 bedsResidential homesSupported livingEducation disability services
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Inspirational leadership, thorough training with supervisions, and a strong wellbeing programme support staff well, but unclear staff retention and routine activities are drawbacks."
Safety & Risk
8/10
✓
Medicines were safely received, stored and administered. Medicine administration records were completed accurately. Staff were knowledgeable about potential signs and types of abuse.
Staff Culture
7/10
✓
A staff wellbeing programme was in place. A staff member said, 'The wellbeing programme sets us apart.' Staff had access to counselling, gym membership and yoga classes.
Staffing Levels
6/10
✓
Rotas demonstrated staffing numbers were kept at the level assessed as required by the provider. A staff member said, 'There are enough staff on duty.'
Training & Dev
8/10
✓
Staff received ongoing training in areas relevant to their role... Workshops were held where staff could develop and discuss the training... Staff received regular supervisions and personal development meetings.
Management
8/10
✓
One relative said, '[The registered manager] is an inspirational leader.' One person said, 'Yes [managers are] approachable.'
Programmes
6/10
✓
People were supported in activities of their choice. This included going to the gym, drama club, the pub, shopping, judo, swimming and the cinema.
Points to consider
Staffing is sufficient to meet needs, but no details on staff retention or agency use to show it's stable and reliable.
Rotas demonstrated staffing numbers were kept at the level assessed as required by the provider. A staff member said, 'There are enough staff on duty.'
Activities offer variety like outings to gym and drama club, but no specialist programmes or innovative approaches to make the role more enriching.
People were supported in activities of their choice. This included going to the gym, drama club, the pub, shopping, judo, swimming and the cinema.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews