Last updated: 10 February 2026
"Staff feel supported by approachable management and strong safety systems protect residents, but staffing lacks stable teams and activities need more variety."
People were protected against the risks of suffering abuse or avoidable harm and there were safe systems in place around medicines, infection control and recruitment of staff.
There was an open and transparent culture at the service. Staff felt able to raise issues or concerns and felt supported by the management team.
There were enough numbers of staff in place to meet people's needs.
Staff also received training which was specific to people's needs. This included; mental health awareness, diabetes, epilepsy and management of challenging behaviour.
Staff felt able to raise issues or concerns and felt supported by the management team. Comments included, 'The manager is very approachable', and, 'The manager always listens to us.'
The registered manager had developed a life skills programme, which supported people to progress towards this. The programme involved setting and reviewing goals with staff.
Staff numbers are enough for people's needs, but no details on low agency use or stable long-term teams.
There were enough numbers of staff in place to meet people's needs.
Life skills programme adds some variety, but no dedicated activities coordinator or specialist therapies to enrich the role.
The registered manager had developed a life skills programme, which supported people to progress towards this.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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