Working at Quay Court Care Centre
Squares Quay, Kingsbridge, TQ7 1HN
Operated by Quay Court (Care Centre) Limited
48 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel supported by strong leadership in a positive culture and safety-focused environment, but staffing lacks retention details and training is standard."
Safety & Risk
7/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. People received their medicines as prescribed
Staff Culture
7/10
✓
Without exception all staff we spoke with told us they felt supported by the registered manager and provider. One staff member said, “The support here is excellent”
Staffing Levels
5/10
!
Records confirmed and people and their relatives told us there were sufficient staff to meet people's needs. Comments included, "It’s always well staffed" and "There’s always enough staff"
Training & Dev
5/10
!
People told us and records confirmed that their care was planned and delivered by staff who were well trained and knowledgeable about people's care and support needs
Management
6/10
✓
Staff spoke positively about the culture and values promoted by the registered manager and provider. Staff told us, “(Provider) is always there if you need him”, “I’m always supported even through the bad times I’ve had personally. The culture at work is really positive, we are so lucky”
Programmes
5/10
!
People had access to a wide range of activities and were supported to avoid social isolation. “The activities are really good”
Points to consider
Staff numbers are enough for basic needs but no details on agency workers or staff staying long term
Records confirmed and people and their relatives told us there were sufficient staff to meet people's needs. Comments included, "It’s always well staffed" and "There’s always enough staff"
Just standard training mentioned with no specialist courses or paid qualifications
staff who were well trained and knowledgeable about people's care and support needs
Some activities available but no activities coordinator or special programmes to vary the daily routine
People had access to a wide range of activities and were supported to avoid social isolation
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews