Last updated: 9 February 2026
"Stable staff retention and supportive management foster a positive culture, but limited training and no activities programme are drawbacks."
The person was protected from the risk of abuse and risks to their health and well-being were managed effectively. Safe systems were in place to support the person to manage their own medicines.
There was a positive, supportive atmosphere at the home. The person was treated as a member of the provider's family. The staff member felt supported and the provider and staff member worked well together.
The staff member had worked at the home for in excess of ten years. The provider had not needed to recruit any new staff. The provider or a staff member were always available when the person required them.
The provider and staff member had completed core training relevant to the service including safeguarding for managers, Mental Capacity Act, food hygiene and first aid training.
The provider had a clear set of values which they worked to on a daily basis. They had built positive, trusting relationships with the person. The staff member told us they felt supported and could discuss any issues with the provider.
The person had control over their weekly planned and ad hoc activities including meeting friends, church and voluntary work, with interests encouraged by the provider.
Only standard mandatory training with no specialist courses or funded qualifications.
both the provider and staff member had completed core training relevant to the service
No activities programme or coordinator, so the role lacks creative elements beyond basic support.
The person had control over their weekly planned and ad hoc activities. They told us about their active social life which included meeting friends, attending church and undertaking voluntary work.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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