Working at Quantock House
15 Quantock Road, Weston-super-mare, BS23 4DN
Operated by Leonard Cheshire Disability
6 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive management and positive team culture stand out, although unclear staff retention and basic activities without a coordinator are drawbacks."
Safety & Risk
8/10
✓
2021 targeted inspection: Assured provider was preventing infections, using PPE effectively, accessing testing for people and staff, and had up-to-date infection policy.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: 'I feel very supported, I know I can speak to the management team, they listen to you'; staff felt part of the team.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Staffing levels were appropriate to the needs of the people using the service to ensure they had access to the community and recreational activities.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff received training such as specialist communication methods and epilepsy, regular supervisions and annual appraisals.
Management
8/10
✓
Per 2018 comprehensive inspection: Staff felt the registered manager and service manager were open, approachable, supportive and listened to ideas; 'Both are approachable, they are always helpful, you can ask them anything and they make you feel part of the team.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: People enjoyed a varied range of activities both inside and outside the home; positive community links with access to local activities, leisure centres and shops.
Points to consider
Staff numbers are enough for outings and care but no info on low staff turnover or agency use.
Staffing levels were appropriate to the needs of the people using the service to ensure they had access to the community and recreational activities.
Varied outings to shops and leisure centres are on offer but no activities coordinator or specialist creative programmes.
People enjoyed a varied range of activities both inside and outside the home. The service had positive links with the community; with people accessing local activities and leisure centres and shops.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews