Last updated: 9 February 2026
"Clear leadership, supportive culture and safe practices, although basic activities and training gaps need attention."
Risks were assessed and managed... safe systems in place for managing people's medicines. Incidents and accidents were monitored and analysed.
'It's a great team, there's a lot of banter and a real family atmosphere. Everyone is treated with respect.'
There were enough suitable staff... some use of agency staff to cover vacant shifts but that this was minimal.
Staff received the training and support they needed... records confirmed that they received supervision regularly.
Leadership was clear and visible. Staff understood their roles and spoke highly of the support they received.
Group activities were arranged regularly... musical activities... Bingo... art... going to the cinema and swimming.
Some agency staff cover vacant shifts now and then.
some use of agency staff to cover vacant shifts but that this was minimal.
Only standard training, with some gaps that needed updating.
The registered manager had identified that some staff had training gaps and others needed an update.
Basic group activities like bingo, music and outings, no dedicated coordinator.
Group activities were arranged regularly... musical activities... Bingo... art... going to the cinema and swimming.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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