Working at Pulsford Lodge
North Street, Wiveliscombe, TA4 2LA
Operated by Somerset Care Limited
49 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Strong leadership and a happy, supported team, although basic training and limited activities hold it back."
Safety & Risk
7/10
✓
Per 2018 comprehensive inspection: Risks of abuse minimised... staff aware of how to recognise and report... medicines safely... open culture... confident reporting. Per 2021 targeted inspection: Assured provider preventing infections, using PPE effectively, accessing testing, up to date policy.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff were well motivated and felt supported... 'We have a really strong senior team... We really feel listened to.' One member of staff told us, 'I love it here.' Staff were happy in their jobs which helped to create a happy atmosphere.
Staffing Levels
7/10
✓
Per 2018 comprehensive inspection: There were sufficient numbers of staff to keep people safe... staff responded to people's needs... quickly... 'They are pretty prompt.' People were cared for by a consistent staff team who knew them well.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff had access to a range of training... This included training in health and safety issues, leadership training and nationally recognised qualifications in care... staff had regular supervisions and annual appraisals.
Management
8/10
✓
Per 2018 comprehensive inspection: The registered manager was very visible in the home. People and staff said they very approachable and led by example... Staff told us they felt well supported... 'We really feel listened to.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: People were able to take part in organised activities... bingo session... enjoyed vintage tea parties... gardening and there were raised beds... greenhouse. Per 2021: The home had continued to provide activities.
Points to consider
Only standard training covering safety, leadership and basic care qualifications with supervisions, no specialist courses or career progression.
Staff had access to a range of training which helped them to meet people's needs and fulfil their job role. This included training in health and safety issues, leadership training and nationally recognised qualifications in care.
Activities programme offers bingo, tea parties and gardening for some variety, but lacks specialist or innovative approaches to really enrich shifts.
Activities were arranged to cater for a variety of interests. On the day... bingo session... enjoyed vintage tea parties... raised beds outside to make it easy... greenhouse.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews