Working at Puddavine Court

Staff were aware of their responsibilities to safeguard people... Medicines were managed safely... Evidence was available to show that when something had gone wrong the registered manager responded appropriately and used any incidents as a learning opportunity.

Staff told us they enjoyed working at the home. One said, 'I love it here, it's really good' and another said it was a 'very nice home' with a relaxed routine.

There were enough staff to ensure people's needs were met. We saw staff had time to sit and engage people in conversation and to support people's involvement in social activities.

Staff received the training and support they required to do their job... Staff had the opportunity to discuss their training and development needs at regular supervision and appraisals.

People and staff told us the home was well managed... Staff told us they felt listened to, were supported by the registered manager, and had an input into the running of the home.

People told us they enjoyed a wide range of activities... Other regular activities included, visits from a baby group, visits for conversation and engagement from people living with a learning disability, participation in the local community radio, as well as individual trips to the local shops.