Last updated: 10 February 2026
"Hands-on manager and good team morale, but training gaps and agency staff use sometimes leave staff rushed."
We found staff did not always mitigate some environmental risks. For example, we found some fire doors wedged open... This was... immediately rectified
Staff told us the morale within the team was good. One staff member said, 'There is enough staff. I can raise concerns... it is a good home.'
People were supported by enough staff, however some relatives and people told us staff were sometimes rushed... Agency staff were used to cover shortfalls
Records showed some staff were behind with mandatory refresher training and further training was required in relation to falls, positive behaviour support and catheter care.
Staff told us 'The manager is really good, hands on and is well respected' and 'I love working here, the manager is always approachable, staff morale is so good.'
An activities co Ordinator provided meaningful activities for people... such as St Patricks day celebrations, pizza nights and mother's day reminiscence.
Some staff behind on mandatory training updates, and gaps in specialist training like falls and catheter care.
Records showed some staff were behind with mandatory refresher training and further training was required in relation to falls, positive behaviour support and catheter care.
Staffing is adequate but agency used for shortfalls and staff sometimes rushed.
Agency staff were used to cover shortfalls... some relatives and people told us staff were sometimes rushed.
AI Generated
Last inspected: April 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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