Last updated: 9 February 2026
"Strong management oversight and warm culture ensure safety, but unclear staff retention and basic activities without specialist programmes hold it back."
Systems were in place to keep people safe from the risk of harm and abuse. Staff were knowledgeable about the signs of abuse... People received their medicines as prescribed.
There was a warm and friendly culture within the service... We observed an open culture within the staff team. One staff member told us, 'Staff bring ideas to the team and we have open discussions.'
There were sufficient numbers of suitable staff to support people safely according to their needs. Relatives and staff we spoke with confirmed this.
Staff completed mandatory training such as safeguarding and food hygiene, as well as training specific to people's individual needs, such as autism awareness.
The registered manager was very involved in people's care and therefore had consistent oversight of the quality of care through observing staff.
Activities consisted of trips to the park, going to town, walks, feeding animals, cooking, sensory sessions and gardening.
Staff numbers are enough to keep people safe, but no info on stable team or avoiding agency workers.
There were sufficient numbers of suitable staff to support people safely according to their needs. Relatives and staff we spoke with confirmed this.
Activities are regular like outings and gardening, but no specialist programmes or coordinator for more variety.
Activities consisted of trips to the park, going to town, walks, feeding animals, cooking, sensory sessions and gardening.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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