Working at Progress House
17 Rix Road, Rotherham, S64 5TZ
Operated by Sapphire Care Services Limited
5 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Excellent training, passionate staff who feel valued and strong safety, although staffing lacks stability and activities miss specialist programmes."
Safety & Risk
8/10
✓
We saw that the systems, processes and practices in the service continued to safeguard people from abuse. The assessments were very good, clear and evidenced involvement of the person who used the service, their relatives and advocates.
Staff Culture
8/10
✓
All staff we spoke with were passionate about providing high quality care. They all knew the people well who they supported. Staff told us they were listened to and valued by the registered manager and felt that they worked together as a good team.
Staffing Levels
6/10
✓
We found there were sufficient staff to meet people's needs. Staff we spoke with said there was adequate staff on duty.
Training & Dev
8/10
✓
People were cared for by staff who had received training to meet people's needs. Staff told us the training was very good and they attended regular training and records we saw confirmed this. This also included specific training, for example, autism and epilepsy.
Management
7/10
✓
The registered manager continued to demonstrate clear leadership throughout the home and staff were aware of their role and responsibilities and when to take something to the next tier of management. Staff we spoke with felt they worked very well as a team.
Programmes
6/10
✓
There was a varied and appropriate activity programme and people had regular access to the community. Activities included horse riding, shopping, trips out in the company vehicle and meals out.
Points to consider
Staffing levels are adequate but there's no mention of low staff turnover or minimal agency use.
Staff we spoke with said there was adequate staff on duty.
Activities are varied with trips and community access but no specialist programmes or dedicated coordinator.
There was a varied and appropriate activity programme and people had regular access to the community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews