Working at Private Road - Hugglescote
Private Road off Standard Hill, Coalville, LE67 3HN
Operated by Freedom Care Limited
4 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.7/10
Key Finding
"Cohesive team with supportive manager, strong training and excellent safety practices, although activities lack a dedicated coordinator and focus mostly on personal care."
Safety & Risk
9/10
✓
Registered manager regularly reviewed incidents and accidents to identify themes and trends; this enabled changes to routines and care which reduced incidences occurring.
Staff Culture
8/10
✓
One professional told us, 'It's [the service] such a cohesive team and delivers an exceptional service'; staff encouraged to make suggestions, speak openly and held positive working relationship with manager.
Staffing Levels
7/10
✓
There were enough suitably qualified and experienced staff deployed to meet people's needs; registered manager employed some staff who knew and cared for people before from children's services.
Training & Dev
8/10
✓
Staff had received training to meet people's specific needs such as types of safe restraint, positive behaviour support and management; ongoing support via one-to-one meetings, supervision and access to additional training.
Management
8/10
✓
The registered manager had a visual presence and staff felt supported and received training to support their role.
Programmes
6/10
✓
People encouraged and supported to access local community activities and events, go on holiday, trial overnight stays and staff arranged parties at important times of year.
Points to consider
There are community trips, holidays and parties but no dedicated activities coordinator or specialist programmes, so the role is mostly personal care.
People were encouraged and supported safely to access the local community to participate in their choice of activities and events... staff arrange parties at important times of the year for [named person]
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews