Last updated: 9 February 2026
"Strong management with regular meetings, engaging activities and positive culture, but adequate staffing without team stability and only standard training."
All the staff we spoke with confirmed they had undertaken safeguarding training and knew their responsibilities... Risk assessments were in place and accessible to staff members.
Staff told us these were regular and they were able to bring up topics for discussion.
Staff members told us, and records showed that adequate staffing levels were in place within the service.
They all confirmed they received training which was suitable for their roles. The training matrix we looked at showed various courses staff had undertaken such as dignity in care, mental health and dementia, risk assessments and medication.
The registered manager had processes and systems in place to monitor and improve the quality of the service. We saw regular staff meetings were also held.
Records we looked at showed people had access to many activities during the day. One person worked in a café... another person volunteered in the local library... 'Reach IT' course.
Staffing is adequate but nothing special, with no info on team stability or agency use.
Staff members told us, and records showed that adequate staffing levels were in place within the service.
Only standard training like mental health and medication courses, no specialist development or funded qualifications.
The training matrix we looked at showed various courses staff had undertaken such as dignity in care, mental health and dementia, risk assessments and medication.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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