Working at Priscilla Wakefield House
Rangemoor Road, London, N15 4NA
Operated by Magicare Limited
117 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel well supported by management in a positive team atmosphere, but missing care plan details for seizures and overdue training put people at risk."
Safety & Risk
4/10
!
However, care plans were not always person-centred and did not always have the necessary information to guide staff to support people with their health needs. For example, three people we reviewed who experienced seizures there was no care plan in place on how staff would support them if they had a seizure putting them at risk of harm.
Staff Culture
6/10
✓
Staff felt supported within their team and spoke positively of the atmosphere of the service.
Staffing Levels
6/10
✓
During our visit we observed there were sufficient staff members to ensure safety and meet people’s needs. People and relatives told us staff have time to speak to them even though some had to wait to be supported during the weekends.
Training & Dev
5/10
!
The majority of staff were up to date with mandatory training. However, on examining the providers training records, we saw some staff members had multiple overdue training renewals.
Management
7/10
✓
Staff and leaders told us they felt well supported by the directors and the management structure and were able to contact everyone as needed.
Programmes
6/10
✓
There was a weekly program of activities for people to participate in, along with regular one-on-one visits for those who preferred not to join group activities or were not able to leave their rooms.
Points to consider
Care plans missing key details on seizures and medicine side effects, risking harm if issues happen.
three people we reviewed who experienced seizures there was no care plan in place on how staff would support them if they had a seizure putting them at risk of harm.
Some staff have multiple overdue trainings, so not everyone is fully skilled up.
on examining the providers training records, we saw some staff members had multiple overdue training renewals.
Staffing is adequate but waits for personal care on weekends stretch the team.
People and relatives told us staff have time to speak to them even though some had to wait to be supported during the weekends.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews