Last updated: 9 February 2026
"Supportive leadership and strong safety practices foster a positive culture, but staffing relies on regular agency workers and training lacks specialist courses."
Personalised risk assessments, confident staff safeguarding actions, safety huddles after incidents, PRN protocols updated post-errors.
Relaxed atmosphere, staff felt supported by accessible manager, positive person-centred culture reported by staff and relatives.
Sufficient numbers of suitably qualified staff to meet needs, with managed use of regular agency staff familiar to people.
Staff received relevant induction training and regular supervision on medicines safety and safeguarding.
Staff praised the registered manager as 'really good; supportive' and always available on the phone; professionals called her 'a fantastic leader'.
Varied activities including BBQs, water fights, swimming, farm visits, Halloween trips and community access.
Staffing is adequate but relies on some regular agency workers instead of a fully stable team.
The provider used a local staffing agency to access additional staff. To ensure continuity of care, the provider booked regular agency staff who were familiar with people and their needs.
Training covers basics like induction and supervision but no specialist courses or funded qualifications.
Staff received training relevant to people they supported. All staff, including agency staff, received induction training. Staff were involved with regular supervision, appraisal and competency sessions.
Activities are varied like trips and BBQs but no dedicated coordinator or specialist programmes.
Pictures showed people enjoying a water fight and BBQ. Activities included swimming, visiting a farm, going for lunch and a Halloween trip.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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