Last updated: 9 February 2026
"Staff feel well-supported by approachable managers with a positive culture and enough staff, although activities lack a dedicated coordinator."
Processes were in place to identify and report potential abuse. Staff spoke confidently about how they would identify abuse... Lessons were learned when things went wrong. Staff participated in 'safety huddles' and debriefs to reflect on accidents or incidents.
Staff we spoke with were positive about the support they received from the management team. Comments from staff included, '[Registered manager] is absolutely amazing; she has made everything feel so different here. I love it here'
There were sufficient numbers of safely recruited staff to meet people's needs. Relatives told us there were enough staff... Comments from relatives included, 'There always seem to be lots of staff when we visit' and, 'There are always staff on the floor.' The provider had reduced their reliance on agency staff.
Records we reviewed showed staff had completed various training including safeguarding, suicide prevention and understanding autism training. All staff, including agency staff, received induction training. Staff received regular supervision sessions, appraisals and competency checks.
Staff told us they felt well-supported. Comments from staff included, '[Registered manager] is absolutely amazing; she has made everything feel so different here. I love it here' and, '[Registered manager] and [deputy manager] are both approachable.'
People were supported to access the community, pursue their hobbies, interests and employment... The service recently held a 'bring the beach to Priory' day. Staff organised an ice cream van, sand and activities for people to enjoy at the service.
No dedicated activities coordinator or specialist programmes, so the role involves basic events like beach days alongside helping residents access the community.
The service recently held a 'bring the beach to Priory' day. Staff organised an ice cream van, sand and activities for people to enjoy at the service.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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