Working at Priory House
2 Kestrel Rise, Halstead, CO9 2TU
Operated by Meadowview Care Limited
3 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff praised the supportive manager and strong safety practices, but unstructured activities with no dedicated coordinator hold it back."
Safety & Risk
7/10
✓
People continued to be supported by staff who understood safeguarding... Peoples medication administration records (MAR) showed people received their medicines as prescribed. The service had a system to record and analyse any accidents or incidents.
Staff Culture
6/10
✓
Staff told us their views were sought around how the care was to be provided. A member of staff told us, 'The manager is approachable and very helpful...'
Staffing Levels
6/10
✓
The service had sufficient members of staff to cover the rota and the systems to recruit staff safely were robust.
Training & Dev
6/10
✓
Staff had received training including the safeguarding of people, administration of medicines, infection control and epilepsy. Staff also informed us they had regular supervision and a yearly appraisal.
Management
7/10
✓
Staff understood their roles and responsibilities and found the registered manager supportive. A member of staff told us, 'The manager is approachable and very helpful and is a positive role model for us in the way they support people.'
Programmes
4/10
!
The service supported people flexibly to meet their individual hobbies and interests... people frequently went out of the house together while sometimes individually with a member of staff to pursue a personal interest.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine care with basic outings and supporting hobbies.
A relative told us, 'My relative is never bored they are always doing something in the house or pursuing an interest outside.'
Staffing is adequate to cover shifts, but no details on stable long-serving team or avoiding agency staff.
The service had sufficient members of staff to cover the rota
Only standard training like safeguarding and epilepsy plus supervision, no specialist courses or funded qualifications.
Staff had received training including the safeguarding of people, administration of medicines, infection control and epilepsy. Staff also informed us they had regular supervision and a yearly appraisal.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews