Working at Priory Highfields

Gaps in risk checks like not weighing people as planned or monitoring medicine fridge temperatures properly

Another person's care plan stated they needed weighing; however, this was not being completed... medicines requiring refrigeration did not have the minimum and maximum temperature range recorded

Sometimes agency staff cover shifts which puts pressure on the regular team

Sometimes agency staff were needed to cover all of the hours, which permanent staff acknowledged could put pressure on them if the agency staff did not know people well

Quality checks missed issues in care records like poor monitoring of bowel movements

Systems were not consistently effective in identifying... the ineffective monitoring of 1 person's bowel movements and poor medicines records