Working at Priory Court Care Home

Risks to people were assessed and care was planned to keep people safe. Medicines were safely managed and people received their medicines as prescribed.

Staff told us they were engaged with the service and their feedback was gathered through surveys and one to one supervisions... Staff felt confident in raising concerns.

There were enough staff to meet people's needs in a calm unrushed manner. The registered manager monitored how well staff were meeting people's needs and was flexible around staffing levels.

Staff received an induction when they started... All new staff were required to complete the care certificate. Ongoing training and support were provided for staff to ensure their skills remained up to date.

Staff were positive about the registered manager and felt they had the skills needed to manage the home. The registered manager was also complimentary about the staff, explaining they worked as a team.

There was a full seven-day programme of activities in place. People told us there was plenty going on in the home to keep them occupied.