Working at Priors Piece
Priory Drive, Totnes, TQ9 5HU
Operated by The Community of St Antony & St Elias
4 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by fantastic management and value the open culture, but gaps in specialist mental health training and some unclean areas hold it back."
Safety & Risk
6/10
✓
2022: 'Some aspects of the service did not appear clean' e.g. door handles; but assured on most IPC measures; per 2018 good risk management, medicines.
Staff Culture
8/10
✓
Per 2018: 'The registered manager promoted an open culture where staff told us they felt valued, listened to and supported'; staff said shifts 'very rewarding'.
Staffing Levels
6/10
✓
2022: Provider had measures to mitigate COVID-19 related staff pressures; per 2018: sufficient numbers, no agency use, planned rotas.
Training & Dev
5/10
!
Per 2018: Training matrix showed variety of subjects but 'not all staff had received specialist mental health training to support the complex needs'.
Management
8/10
✓
Per 2018 comprehensive inspection: Staff said 'The registered manager is fantastic, down to earth, you can talk to them about anything' and '[registered manager's name] is very supportive and hands on'.
Programmes
6/10
✓
Per 2018: Monthly activity programme including walking, climbing, cookery, art, music, community allotment, guitar lessons, singing.
Points to consider
Not all staff have specialist mental health training for the complex needs here.
records we saw showed that not all staff had received specialist mental health training to support the complex needs of people living at home
No dedicated activities coordinator or specialist programmes, so the role lacks standout creative elements.
monthly activity programme and people were free to choose which activities they wanted to take part in, for example, walking, climbing, cookery, art, and music sessions
Some unclean areas like door handles found during inspection.
We found some aspects of the service did not appear clean. For example, around door handles, light switches and walls
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews