Last updated: 9 February 2026
"Staff feel supported with good training and varied activities, but unsafe medicines management and missed audits hold it back."
Medicines were not always managed safely... This was a continued breach of regulation 12.
Staff we spoke with had a good understanding of their role and responsibilities. They felt well supported by the management team members.
There were enough staff to meet people's needs. Feedback from relatives included, 'They have enough staff'
Per 2022 comprehensive inspection: Staff said their training was kept up to date and this was confirmed by the training matrix.
Audits had failed to identify the areas for improvement about safe medicines administration.
Per 2022 comprehensive inspection: The home employed an activity organiser who involved people in planning a wide variety of activities and events.
Medication is not handled safely, with issues like unrecorded timings and patches not rotated properly.
The time a medicine was administered was not always documented for time sensitive medicines... staff did not rotate the application of a patch in line with the manufacturers recommendations
Managers' audits and checks missed ongoing medication problems, so risks were not spotted in time.
Audits had failed to identify the inconsistencies we found with the safe administration of medicines.
Staffing is adequate but nothing special, just enough to cover needs with no extras like low agency use mentioned.
Staffing levels were appropriate to meet people's needs... 'They have enough staff'
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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