Last updated: 9 February 2026
"Staff feel supported by a great manager in a caring culture with strong infection control, but basic activities relying on volunteers hold it back."
2021 IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, and making sure infection outbreaks can be effectively prevented or managed.
Per 2018 comprehensive inspection: Staff we spoke with felt supported by the management team. 'I feel listened to.' 'it's a wonderful home. Everyone cares for the residents.'
Per 2018 comprehensive inspection: There were sufficient numbers of staff on duty to meet people's individual needs. Staff, people and visitors did not raise any concerns regarding staffing levels.
Per 2018 comprehensive inspection: Staff mandatory training was up to date and new staff completed an induction to the service. Staff received regular supervisions and appraisals.
Per 2018 comprehensive inspection: Staff said they felt supported by the registered manager. 'The manager is first class, she is wonderful. Approachable? That's an understatement.'
Per 2018 comprehensive inspection: Activities were arranged for people based on their likes and interests. A schedule of activities was available and we observed activities taking place. Regular volunteers assisted.
Just a basic activities schedule and volunteers, no dedicated activities person or specialist programmes, so most of your day is routine care tasks.
A schedule of activities was available and we observed activities taking place. The service had regular volunteers who visited the home to assist with activities and keep people company.
Enough staff to meet needs, but no info on stable team or low agency use to make workloads easy.
There were sufficient numbers of staff on duty to meet people's individual needs. Staff, people and visitors did not raise any concerns regarding staffing levels at the home.
Standard mandatory training and supervisions, no specialist courses or funded qualifications for career growth.
Staff mandatory training was up to date and new staff completed an induction to the service. Staff were supported in their role and received regular supervisions and an annual appraisal.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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