Working at Prince of Wales Nursing Home
246 Prince of Wales Lane, Birmingham, B14 4LJ
Operated by Edggbasston Investments Ltd
27 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Fun daily activities involving all staff and strong safety practices, although regular agency staff and basic training are drawbacks."
Safety & Risk
8/10
✓
We were assured the service were following safe infection prevention and control procedures to keep people safe including PPE, testing, isolation and outbreak management. Per 2018 comprehensive inspection: Medicines were managed safely... Accidents and incidents were reviewed and analysed and learning shared with staff.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: Staff told us they were happy to share concerns with either the registered manager or registered provider... Regular team meetings took place to reinforce the registered manager's expectations for delivering good care.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: People were supported by sufficient staff to support them with their needs. Staff had worked at the home for some time and where agency staff were used, regular agency staff were employed.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: Care staff told us the training they received enabled them to support people... new staff learnt to support people by working with experienced staff and received training linked to the Care Certificate. Staff had access to training and could request further training.
Management
6/10
✓
Per 2018 comprehensive inspection: The registered manager had been at the home for a number of years and had developed a good working relationship with staff. Staff working at the home felt assured they could seek advice and guidance from the registered manager as well as discuss issues that were important to them.
Programmes
7/10
✓
All staff, including kitchen and cleaning staff, stopped their normal duties every day for one hour to get involved in fun activities with people to promote wellbeing. Per 2018 comprehensive inspection: People were supported to develop an interest by the activities co-ordinator... activities that happened throughout the week... worked with local nursery as well as a college.
Points to consider
Enough staff to cover needs but regular agency workers are used.
staff had worked at the home for some time and where agency staff were used, regular agency staff were employed.
Only standard training like the Care Certificate and for specific conditions, no specialist courses or career development.
new staff learnt to support people by working with experienced staff and received training linked to the Care Certificate... Where training was needed to care and support specific medical conditions, staff received the training needed.
Staff can talk to the manager about issues but no strong team spirit or feeling really valued described.
Staff told us they were happy to share concerns with either the registered manager or registered provider in the first instance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews