Working at Prince George House
102 Mansbrook Boulevard, Ipswich, IP3 9GY
Operated by Care UK Community Partnerships Ltd
80 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Varied activities based on people's wishes and a positive culture with great teamwork, but mixed views on staffing levels and the manager not always being on site."
Safety & Risk
6/10
✓
People were protected from abuse because staff understood their safeguarding responsibilities... Risks were managed safely; however, Records did not always contain sufficient information to ensure people received medicines to be applied externally were given correctly.
Staff Culture
7/10
✓
The service had a positive and open culture... Staff commented positively on the teamwork of the staff group and how they were encouraged to complete training and learn new skills.
Staffing Levels
5/10
!
We received very mixed feedback from relatives and staff as to whether they felt there were sufficient staff on duty... The service has also introduced more flexible working practices... enabled them to recruit more staff and eliminate the use of agency staff.
Training & Dev
6/10
✓
Staff undertook a comprehensive induction process. The provider had a process called 'Enboarder'... A carer said, 'Yes I have been trained and the training is always ongoing, the support from the manager and the whole management team is second to none.'
Management
6/10
✓
People and staff were mostly positive about the registered manager. One member of staff described the Registered Manager as 'inspirational'. However, one relative commented... she is helping out another home and not always at Prince George House.
Programmes
8/10
✓
Per 2018 comprehensive inspection: A significant strength of the service was people had the opportunity to take part in various social events and activities based on their expressed preferences... wishing tree, that listed peoples wishes... strong links to the local community.
Points to consider
Staff and relatives have mixed views on whether there are enough people on shift, and some said it affected care.
We received very mixed feedback from relatives and staff as to whether they felt there were sufficient staff on duty to keep people safe and meet their needs. A relative said, 'Staff are lovely and work hard but there is no way enough staff.'
Some medication records do not say how often to apply creams and ointments, leading to inconsistent giving.
Records did not always contain sufficient information to ensure people received medicines to be applied externally were given correctly. For example, for one person their record did not say how often it should be applied and recording showed it had been administered inconsistently.
The manager splits time with another home, so might not always be on site for day to day support.
one relative commented, 'I see [registered manager] regularly in the home although I do have concerns currently as she is helping out another home and not always at Prince George House which raises bandwidth issues for me.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews