Last updated: 10 February 2026
"Staff feel well-supported by visible managers and enjoy a positive open culture, but nursing staff lack consistent specialist training and supervision."
2022: Assured provider preventing infections, using PPE effectively, accessing testing and vaccinations, safe admissions, managing outbreaks, good hygiene and policies.
Per 2017 inspection: Staff spoke positively about the open culture, very good staff team and teamwork, manager listens during meetings.
2022: There were enough staff on duty to meet people's needs; registered manager ensured agency staff were block-booked to one home.
Per 2017 inspection: Improvement required to ensure nursing staff consistently received clinical supervision and training specific to their roles.
Per 2017 inspection: People and staff spoke positively about the registered manager and the management team was a visible presence in the home, looked to lead by example, staff feel well-supported.
Per 2017 inspection: Service offered range of activities including quizzes, reminiscence, flower arranging, musicians, talks on local history.
Nursing staff miss out on consistent specialist training and regular supervision meetings.
Per 2017 inspection: improvement was required to ensure nursing staff consistently received clinical supervision and appropriate training in support of people's clinical needs.
Staffing is adequate but they still use agency workers for some shifts.
2022: The registered manager ensured any agency staff working at the service were block-booked to work at the home to ensure they didn't work across different care settings.
Activities offer some variety like quizzes and flower arranging but no specialist programmes or coordinator.
Per 2017 inspection: Planned activities included quizzes, reminiscence sessions, flower arranging and discussions on current affairs, as well as visits from musicians.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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